Accessibility Statement
Established on: 24 November 2025
Tourist office of Vaujany is committed to ensuring digital accessibility for all users, including people with disabilities. We are actively working to improve the accessibility of our website in accordance with the Equality Act 2010 and recognised accessibility standards, including the Web Content Accessibility Guidelines (WCAG).
This accessibility statement applies to the website vaujany.com
(https://www.vaujany.com).
Compliance Status
The website mondomaine.com is currently not fully compliant with the WCAG 2.1 Level AA accessibility standard. This is due to the absence of a comprehensive accessibility audit at this stage.
Accessibility Strategy and Ongoing Improvements
A complete redesign of the website is currently underway. The new website, scheduled for launch in 2026, is being designed to comply fully with WCAG requirements and to provide an inclusive and equitable user experience for all visitors.
As part of this process, a full digital accessibility audit will be carried out prior to the website going live. The results of this audit, along with any identified corrective actions, will be published in an updated accessibility statement.
Disproportionate Burden
As part of the ongoing redesign project, the organisation has chosen not to partially remediate the current version of the website. This decision has been made to focus resources on delivering a new platform that will fully comply with accessibility standards and current best practices.
Non-Accessible Content
Despite our commitment to accessibility, some content on the current website remains partially inaccessible.
Known Limitations on mondomaine.com
- Navigation menus: these require significant structural changes. Until the redesign is completed, users are encouraged to use the website search function.
- Downloadable documents and archives: some files are not fully accessible. Please contact us to request an accessible alternative.
- Certain visual elements: improvements are currently in progress for some images and visual content.
If you experience any accessibility difficulties, please use our contact form to inform us.
Content Not Covered by Accessibility Requirements
The following services are external to this website and are not subject to its accessibility obligations:
- Vaujany mobile application (available on the Apple App Store and Google Play Store)
- Online marketplace (reservation.vaujany.com)
- Interactive map (explore.vaujany.com)
- Cinema programme
Requesting an Accessible Alternative
If you are unable to access any content or service on this website, you may contact us to request an accessible alternative or assistance:
- Department: Tourist Office Management / Resort Management – Communications
- Telephone: +33 (0)4 76 80 72 37
- Email: info@vaujany.com
- Contact form: Contact us
- Address: 5 Place du téléphérique 38114 Vaujany
- #SimplyVaujany
We undertake to respond within a reasonable timeframe.
Enforcement Procedure
If you identify an accessibility issue that prevents you from accessing content or functionality on this website and you do not receive a satisfactory response within one month of reporting the issue, you may escalate the matter.
You can contact the Equality Advisory and Support Service (EASS), which provides advice and assistance on accessibility and discrimination matters in the United Kingdom.
You can also contact the Défenseur des droits:
- Text the Défenseur des droits
- Call: +339 69 39 00 00
- Contacter le délégué du Défenseur des droits of your regional area
- Send a postal mail (free, stamp not required) :
Défenseur des droits Libre réponse 71120 75342 Paris CEDEX 07